3.1 The Service Provider will carry out the assignment to the best of its knowledge and ability but shall not guarantee a result.

3.2 The Assignment is only accepted by the Service Provider.

3.3 The Service Provider may, if necessary, engage third parties (including other lawyers or legal experts). The client will be informed about this in advance. This and/or the terms and conditions of the engaged third parties may apply.

4.1 Unless otherwise agreed, work is carried out based on an hourly rate, excluding VAT and disbursements (such as court fees, bailiff costs, courier costs and travel and accommodation expenses).

4.2 The Service Provider may request a retainer and suspend work until it has been paid. This may be requested if you are a new client or if high costs need to be incurred in a short term.

4.3 In principle, the Service Provider invoices monthly and applies a payment term of 14 days, which period can be shortened to zero in some cases.

4.4 In the event of late payment of the invoice, the Client is automatically in default and collection cost, and statutory interest will be charged. The Service Provider can also suspend the work with immediate effect without being obliged to compensate any damage as a result.

4.5 If the Client wishes to object to the amount of the invoice, it must do so in writing within 10 working days of receipt thereof. After that period, the invoice is deemed to have been accepted.

5.1 Any liability of the Service Provider is limited to the amount paid out under the professional liability insurance, plus the deductible that is payable by All Things Legal according to the policy conditions.

5.2 If, for whatever reason, no payment is made by the insurer, liability is limited to the fee claimed in the relevant file in the last six months, with a maximum of € 25,000.00.

5.3 The Service Provider is not liable for (professional) errors of third parties engaged.

5.4 Without prejudice to the provisions of Article 6:89 of the Dutch Civil Code, a claim against the Service Provider must be communicated in writing to Service Provider within one year after the event has been discovered or circumstances that may give rise to liability on the part of Service Provider. A limitation period of 1 year applies to such a claim, counting from the written notification of the claim.

5.5 The Client indemnifies the Service Provider against all claims from third parties, including (legal) costs incurred by these party(ies), which are in any way related to the work performed by the Service Provider for the Client. Excluded from this indemnification are claims arising from intent or gross negligence on the part of Service Provider.

6.1 The Service Provider will treat all information of the Client confidentially.

6.2 The Client will provide the necessary information so that the Service Provider can comply with its imposed legal obligations, such as client identification.

8.1 Records are stored digitally for a minimum of five (5) years.

8.2 Afterwards, the file can be destroyed without prior notice.

9.1 The Client may terminate the Assignment at any time by written notification. The Service Provider may also terminate the Assignment by means of a written notification, subject to a period of 14 days. In the event Article 4.4 of these Terms applies, the Service Provider may also terminate the Assignment immediately.

9.2 Upon termination, the Client remains obliged to pay outstanding invoices.

10.1 The Service Provider applies an internal complaints procedure for the legal profession in accordance with the rules of the Netherlands Bar Association. This complaints procedure can be found on the website of All Things Legal and can be provided via email upon request.

10.2 Disputes will be submitted to the competent court in Amsterdam, unless mandatory law prescribes otherwise.

11.1 These general terms and conditions are governed by Dutch law.

11.2 The Dutch text of these terms and conditions is binding in the event of any difference with the text of the terms and conditions in the English language.